Tag Archive for: organ procurement organization

Sunset photo of the MTN airplane at the KC downtown airport with the skyline behind it.

MTN Aviation

Behind the scenes of organ donation, there are many moving parts that make the gift of life possible. This symphony of motion must come together in near-perfect harmony. One of the often-unseen heroes of the organ donation process within our service area is Midwest Transplant Network’s Aviation team. Ed Coleman, Aviation Manager, manages the transport of lifesaving organs as well as transplant teams from across the country and our service area.

His 38 years of experience in aviation have spanned nearly every realm of the industry. What is different about his service to MTN? It is the organizational mission. In many instances, aviation is not essential to the function of an organization. “In the business realm, if things start to drop, the first thing you do is get rid of the perks,” he said. “This isn’t a perk for us. This is an essential piece of the puzzle to make everyone’s job work.”

Like many MTN staff members, the aviation department operates mostly on an on-call basis. The schedule is demanding, but especially for parents of young children. Corporate Pilot Kelly Timmermann values her work at MTN because it ensures that her “time away from home is worthwhile”. Timmermann, a former executive officer in the A10 Squadron at Whiteman AFB, appreciates the flexibility Coleman and her aviation coworkers provide.

“Ed is usually able to get me all the days off that I need,” Timmermann said. “So, I can feel good when I come to work because things are tidy at home.”

Coleman monitors cases across the MTN service area to give his pilots ample awareness of possible flight calls. “I really appreciate that most of the time, we have a decent idea of [whether] we will be flying or not to kind of mentally prepare,” Timmermann said.

For Timmermann and Coleman, working for MTN is a great way to continue their aviation careers while facilitating the life-saving gift of organ donation. “The mission we have helps people daily,” Timmermann said. “When we go fly, it truly helps somebody. That is very validating for me.”

Now Hiring!

The MTN aviation team is currently hiring both full-time and PRN corporate pilots. If you are a licensed pilot or aviation student looking for mission-driven work for a dynamic and growing organ procurement organization, apply here.

 

Group photo of a family at the Donate Life Legacy Walk in red t-shirts.

2022 Donate Life Legacy Walk Celebrates Gift of Life

On Saturday, June 4, 2022, we celebrated the gift of organ, eye and tissue donation with approximately 1,800 of our community members at the sixth annual Donate Life Legacy Walk. It was an honor to spend a beautiful evening on the lawn of the National WWI Museum and Memorial. We celebrated the evening alongside our incredible donation community including donor families, recipients, living donors and community advocates.

The Tribute Trail lined the north walk of the lawn overlooking Union Station. The Trail was introduced in 2021 and gives families a chance to honor their loved one or personal donor hero while reflecting on the selfless gifts made by all donor heroes.

As the sun descended, participants could take in the view of the Kansas City skyline lit green, thanks to our friends at Union Station and the Downtown Council of Kansas City. The event featured live music from Funk Syndicate and numerous dinner options from our many local food truck partners.

Our community is filled with vibrant individuals with beautiful stories to share. We are continually grateful to be a source of comfort and connection for those who have been touched by the gift of donation and transplantation. Every year we are so humbled by the people we have the honor to work with and serve.

Thank you to this year’s walk participants, vendors, volunteers and staff. We look forward to seeing you all again next year.

Group photo of a family at the Donate Life Legacy Walk wearing yellow t-shirts.

Photo of two little girls wearing Give Hope, Share Life capes.

 

Reflecting on 2022 National Donate Life Month

During National Donate Life Month, MTN staff brought light and awareness to the legacy of donor heroes and the need for organ, eye and tissue donors. In all the month’s festivities, the MTN community honored the strength and hope offered through the donation and transplantation journey.

 

MTN remains thankful for the support of our mission and collaboration in saving and enhancing lives in our service area. We are honored to work with our hospital and community partners, donor families and recipients who work tirelessly to educate the community on the importance of donation. Thank you to everyone who participated in this year’s National Donate Life Month!

Group photo of Human Resources department

MTN Human Resources

Every day, staff members at Midwest Transplant Network perform lifesaving and life-enhancing work. Some serve our mission in a face-to-face capacity while others are more behind the scenes. The Human Resources Department at MTN works hard to hire and retain mission-driven individuals who are dedicated to saving lives with dignity and compassion through organ, eye and tissue donation. We talked with HR Generalist Alex McClanahan about what her job entails and why she loves the culture of MTN. Watch this department highlight then find out how you can join our organization by checking out the available positions on the Careers page on our website.

Graphic design logo image for Songs From the Heart.

The Ultimate Gift of Life

Graphic design image for Songs From the Heart

Every year, MTN and 90.9 FM The Bridge collaborate to give families of donor heroes the opportunity to share their loved ones’ stories and for donation advocates to discuss why organ, eye and tissue donation is important to them.

Everyone knows Feb. 14 as Valentine’s Day, a day to share love and sweet sentiments. But it is also National Donor Day. It is a day to appreciate donors and loved ones who have given the gift of life, have received a donation, are currently waiting or did not receive an organ in time.

It is no coincidence that a day synonymous with love coincides with a day to commemorate those who have given the ultimate gift of love.

Here are a few words about this year’s featured donor heroes, from the people who love them most.


Photo image of Isaiah RossIsaiah “Zay” Ross

“When we received the letters informing us that individuals had received his organs there was a calmness in my spirit,” said Allena Ross, Isaiah’s mother. “It let me know that my son continues to live on and we are intentionally keeping his name alive.”


Photo image of Josh BirrellJosh Birrell

“One of the neatest things is seeing all the people that came forward that we never met whose lives Josh had touched. I don’t know how to explain it except that he was almost like a light for a lot of people, including me, and I know I’m a better person because of him,” said Josh’s dad, Jon Birrell.

Read more about Josh in our story here.


Photo image of Christopher Hutson JrChristopher Hutson Jr

“Chris was nothing but love. He still is a very important part of our life. He just wanted to be with family, to love one another and be loved,” said Christopher Hutson Sr., Christopher’s father.

Read more about Christopher in our story here.


Photo image of Michele BaumgardnerMichele Baumgardner

“You want to do the right thing by your loved one; you want to honor their wishes; you want to do something for them,” said Michele’s daughter, Monica Umlauf. “She was only 55 years old. So, I felt that it was really important to really give her one last thing that she really would have wanted.”


Photo image of Dr. Michael MoncureMichael Moncure, MD, FACS

“If you’ve ever had a loved one who’s undergone an organ transplant, you see someone’s life transformed into something that’s a good quality of life. That is irreplaceable. I’ve seen a lot of organ transplantation and it is a miracle,” said Dr. Michael Moncure, Professor and Vice Chair of Surgery, UMKC; Assistant Director of Surgery, University Health; and Medical Director, MTN.


Photo image of Stephanie MeyerStephanie Meyer

“A good friend from high school had posted that my recipient had polycystic kidney disease and had been added to the [transplant waiting] list. I saw this post on the anniversary of my father’s passing. Every year I try to do something to pay it forward and do something in memory of him, said Stephanie Meyer, a living kidney donor. “So, to me, that was like the perfect God wink, like, this is what you’re supposed to do.”

Listen to interviews from these donor families and donation advocates here.

2021 EOY metrics

2021: Maximizing the Gift of Life

Midwest Transplant Network continued saving and enhancing more lives through organ, eye and tissue donation in 2021. Our staff members and partners worked diligently to enhance donation processes, maximizing the gift of life our donor heroes generously chose to share.

The light of hope shines brighter than ever, thanks to everyone who advocates for and supports donation.

2021 EOY metrics

 

In 2021, we were inspired by glimmers of hope: hope that past challenges create future opportunities; hope that the journey leads us exactly where we need to go. This past year demonstrated the strength of our mission and the extraordinary qualities of those who serve it. Join us in reflecting on the gift of life offered through organ, eye and tissue donation.

 

 

Ornament with tag

Bringing Light to a Sometimes-Bittersweet Season

Ornament with tag

The holidays can evoke memories of time spent with loved ones and family traditions. This time of year can be particularly difficult for those who have lost loved ones, including families and friends of all donor heroes.

Toward the end of each calendar year, amid many holidays, Midwest Transplant Network hosts Hope for the Holidays, a time to remember donor heroes and celebrate the gift of life. This year, families will be treated to a special screening of the holiday movie “Elf” in Kansas City’s historic Union Station.

“Hope for the Holidays is a chance for families of our donor heroes to come together in remembrance and celebration during what can be a very difficult time of the year,” said Donor Family Services Coordinator Denise Cooper. “We are honored and humbled to spend time with donor families each holiday season.”

Donor families will bring an ornament to honor their loved one that will hang on an MTN-branded holiday tree complete with presents underneath sporting “Give Hope. Share Life.” wrapping paper. Union Station guests from all over the country can see the tree near the movie theater concession area through Monday, Jan. 3. Along with enjoying the beautiful tree, they will have a chance to join the national organ, eye and tissue donor registry at registerme.org/hopefortheholidays and share hope this holiday season with the 100,000 individuals waiting for lifesaving and life-enhancing transplants.

From everyone at MTN, we wish you a peaceful holiday season.

Hope for the HolidaysHope for the Holidays

MTN Donor Family Coordinators

Donor Family Coordinators

Donor Family Coordinators Kara Gartner (left) and Denise Cooper

This week, we’re highlighting Midwest Transplant Network’s Donor Family Support program — made up of caring staff members who communicate with and provide care for donor families after their loved one’s donation. In our first post, we heard from Donation Communications Coordinators Jessica Cleary and Lindy Maska. For today’s post, Donor Family Coordinators Denise Cooper and Kara Gartner answered a few questions about their roles.

Briefly describe what Donor Family Coordinators do.

Donor Family Coordinators are responsible for all communication between donor families and recipients. We also provide recipient follow up to donor families upon request.

Another big part of our job is planning all the celebrations and special events for donor families.

For how long will MTN support a donor family after their loved one’s donation?

MTN’s formal Donor Family Support program is two years, but all families have the opportunity to stay on our mailing list indefinitely. Families are also able to rejoin at any time by filling out a request on our Serenity Newsletter page at mtn.org/serenity.

What are donor family events, and how can families get involved?

Each year, MTN hosts a variety of donor family days for all our donor families to attend. In recent years, we have held events at the Kansas City Zoo, Sedgwick County Zoo, Warm Springs Ranch and the Joplin Pumpkin Patch. MTN donor family events are a great way to meet other donor families while also remembering your loved one.

We also host our Celebration of Heroes in Kansas City, Wichita, Joplin and Columbia. The Celebration of Heroes is a way to honor organ, eye and tissue donors and their families. MTN presents each family with a beautifully handcrafted stained-glass heart to honor their loved one. Families also have the opportunity to pin their quilt square on the Donor Memorial Quilt during the celebration.

Information about how to register for the next celebration and donor family events will be in the Serenity newsletters and on the MTN website.

How can a donor family communicate with their loved one’s recipient(s)? Similarly, how can a transplant recipient communicate with their donor’s family?

Correspondence with your loved one’s recipients has no time limit. We will continue to forward communication to both parties regardless of a donor family’s participation in our Donor Family Support program.

When a donor family decides to write to their loved one’s recipients, they would send the letter to MTN. We then forward the letter to the recipient’s transplant center, and it is forwarded to the recipient.

When a recipient writes to their donor’s family, they give the letter to their transplant center coordinator. The coordinator then forwards the letter to MTN, and we then send it to the family.

Can donor families who initially do not wish to receive support from MTN later connect with the Donor Family Support program? If so, how?

Yes, the opportunity to receive support from MTN is always available. If at any time a family would like to be added to our newsletter mailing list or has any questions, they can call us at 913-262-1668 or connect with us through our website at mwtn.org/contact-us.

What is the one thing you’d want to tell someone who knows nothing about your work?

It is an honor to support donor families whose loved ones have given the gift of organ, eye or tissue gifts.

Why should people say “yes” to organ, eye and tissue donation?

A YES to donation is one of the most selfless and generous things a person can do. Donation can help someone’s child, sister/brother, mother/father, etc. and give a stranger the gift of life or enhance their lives with tissue donation. These gifts cause a ripple effect, touching so many other lives.

MTN Donation Communications Coordinators

Photo of MTN's Donation Communications Coordinators

Donation Communications Coordinators Lindy Maska (left) and Jessica Cleary

This week, we’re highlighting Midwest Transplant Network’s Donor Family Support program — made up of caring staff members who communicate with and provide care for donor families after their loved one’s donation. In this first post, we hear from Donation Communications Coordinators Jessica Cleary and Lindy Maska.

Briefly describe what Donation Communications Coordinators do.

We coordinate follow-up with all our organ, eye and tissue donor families to provide information about the gifts their loved one was able to donate. We also coordinate follow-up with the clinical staff involved in the donation so that they can see the impact their work has on saving and improving lives. After the initial donation, we provide ongoing support to donor families as we continue to remember and appreciate their loved one’s legacy of providing hope and life to others.

How many letters do you send out to families each month? To transplant centers? To donor hospitals?

There is a lot of variation in the number of letters sent out weekly, but very roughly:

  • We send about 170 tissue and organ outcome letters out to families each month.
  • We send around 800 follow-up letters each month to families three months, six months, one year and two years after their loved one’s donation.
  • We send about 750 letters to donor hospitals per month.

How do Donation Communications Coordinators work with other members of the Donor Family Support Program to provide ongoing support for donor families?

We help with the planning and execution of events for our donor families as well as work with the Donor Family Services Coordinators to ensure families receive any additional support they may need, from donor hero bracelets to grief resources.

What is the one thing you’d want to tell someone who knows nothing about your work?

For many families, knowing who their loved one was able to help through donation provides a great deal of hope in a difficult time as they realize that their loved one’s legacy lives on.

What are some typical degrees and/or career paths staff members pursue before joining the Donor Family Support Program?

There is really no typical degree staff members pursue before joining the Donor Family Support Program. The most important quality of someone joining our department is a desire to help others through their grief journey.

Why should people say “yes” to organ, eye and tissue donation?

The opportunity to help others through donation is more unique than many people realize; not every person who says “yes” will necessarily be a donor. However, by saying “yes,” you provide hope to the thousands of people who are awaiting transplant.

MTN Family Services

Photo of John Michael Segars

Family Services Coordinator John Michael Segars, PharmD

 

As we continue to highlight our talented teams, we look next at the compassionate individuals who support families through some of their most difficult moments. Our Family Services staff members work with families whose loved one has the potential to donate an organ(s). To learn more about this unique and powerful profession, we asked Family Services Coordinator II John Michael Segars, PharmD, to answer these questions.

Briefly describe what Family Services Coordinators (FSCs) do.

  • Family Services Coordinators are the wonderful people who support families on the worst days of their lives. We are there to provide compassion and kindness during a tragic loss to help families in moments of grief. We approach families during this difficult time of losing someone, and we offer them the opportunity to save and enhance lives through organ, eye and tissue donation. Many families see this as the only bit of light on the darkest of days when they realize their loved one can be a hero.

How long do Family Services Coordinators typically spend with a family throughout the donation process? What type(s) of support do they provide?

  • In general, we can spend several hours with a family, but this can vary; sometimes our relationships with families last days, weeks or years, depending on the connection and aftercare provided. I think of our role as listeners. We provide grief support in every way, whether that be hearing family members tell their story, hugging them as they cry, making calls to help them find a funeral home so we can provide a path to next steps, etc.

Why do specially trained individuals approach families about donation instead of the patient’s nurse, doctor, etc.?

  • We have a Midwest Transplant Network Family Services Coordinator approach families because we want to keep a distinction between the care being provided by the hospital staff and conversations about next steps occurring once a death has taken place or a decision for comfort care has been made. We don’t want to put our hospital partners in a position of having a conflict of interest in any way.

How might Family Services Coordinators support families who are on the fence about donation?

  • I personally like to make a connection with the family and learn about who their loved one was. Let’s say Larry was a police officer who was passionate about serving his community and died while on duty. His family isn’t sure about donation. I may ask questions about him and how he lived his life. I’d bring it back to what Larry would have wanted. I’d ask his family if he was the type of man that helped others. I may ask them if Larry knew they were making a loving decision on his behalf to help someone else, would he be supportive of that decision? I’d also discuss recipients and how donation doesn’t just benefit the life or lives saved — it also enhances the experiences of that person’s family members and friends, creating a ripple effect of positivity in communities.

What is the one thing you’d want to tell someone who knows nothing about your work?

  • I would say that I work in organ, eye and tissue donation with the most amazing team on Earth because they make miracles happen. I have always felt so honored to be a part of the process that is connected to the phone call a patient will receive that will save his or her life. We work hard to honor our donors as the heroes they are to save lives of individuals we will never meet.

What are some typical degrees and/or career paths staff members pursue before joining the Family Services department?

  • We have myriad backgrounds in our department. Most common are social work, nursing and ministry/divinity, but we have a wonderful foliage of differing backgrounds in the Family Services department, from pharmacy to business to funeral directing, etc.

Have Family Services Coordinators’ roles shifted during the pandemic? If so, how?

  • We have increased the number of phone approaches we do, as families are not always allowed at the hospital due to coronavirus-related visitor restrictions. We also are now approaching families on COVID-19-positive patients so we can make sure we are offering the opportunity to save a life to anyone with an eligible gift.

Why should people say “yes” to organ, eye and tissue donation?

  • This is a very personal decision that should be right for each individual. For me, it is all about leaving a legacy of helping someone else. To this day, I get chills on my arms when a family brings up donation before we arrive onsite because it tells me that on one of their worst days, they are thinking of how to help someone else. In my job, I truly get to witness the very best of people.

Anything else you’d like to add?

  • We’re hiring! We’d love to add eligible, compassionate people to our family! View our current job openings here.