Tag Archive for: organ donation

Administrative Assistant Spotlight

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Photo collage image of the eight women who work to support MTN as Administrative Assistants.

 

As we continue highlighting departments throughout Midwest Transplant Network, we hear now from our talented Administrative Assistant team that is behind so much of the organization’s success.

MTN Administrative Assistant staff members:

  • Melissa Anderson, Administrative Assistant (IT, Community Education, Donor Family Aftercare)
  • Kathy Brown, Administrative Assistant (Wichita and Columbia Regional Offices)
  • Rikki Burke, Administrative Assistant (Organ Procurement, Tissue Services, Donation Services, Family Services)
  • Susan Hubbard, Executive Assistant to CEO
  • Brande’ Johnson, Administrative Assistant to Senior Directors
  • Kim Martin, Customer Relations and Communications Coordinator
  • Terra Price, Administrative Assistant (Hospital Services, Laboratory Services, Quality, Education)
  • Heather Sics, Administrative Assistant to Executive Management

 

Briefly describe what Administrative Assistants do.

MTN Administrative Assistants are responsible for the daily administrative support of 10 unique departments; the executive and senior leadership teams; MTN regional offices; and customer relations for all incoming calls, visitors, patients, vendors and guests for the organization. Our team is involved in all aspects of MTN’s operations to support our mission of saving and enhancing lives through organ, eye and tissue donation. Our admins schedule and support all organizational meetings; maintain calendar awareness and provide meeting and specific project support to leadership; coordinate symposiums, conferences and events; plan travel and deliver monthly expense reporting, in addition to numerous additional activities.Admins are often the first point of contact for incoming requests to the organization. The team takes pride in working and engaging with our customers — whether they be donor family members, patients, partners, vendors or visitors of MTN.


What internal departments and roles do Administrative Assistants work with?

Our team supports 10 departments, three offices, 10 senior leaders and initiatives throughout the organization.Additionally, Administrative Assistant staff members support several MTN governing bodies as well as Strategic Planning and specialty committees, including:

  • MTN Governing and Advisory boards
  • MTN Governance, Executive, Finance and Compensation committees
  • Five Strategic Planning committees and additional subcommittees
  • Two organizational committees


How do you support your teammates when you all support such different teams and types of work?
“For me, it’s a matter of jumping in where I can. If the help is needed, be there, or ask in the midst of the work.  There’s always something that can be done.”
— Brande’ Johnson

“I support my teammates in all their different roles by making sure they each have what they need to get their jobs done, and I love finding ways I can make their jobs easier and more efficient.”
— Kathy Brown

 

Tell us about some of the events your department plans and creates for MTN.

“I support our Donor Family Aftercare and Community Engagement & Public Relations departments, which host the majority of MTN’s events. One of my favorite MTN events is our annual Donate Life Legacy Walk. My first Legacy Walk was our second year, and seeing this event grow from 250 to over 1,000 attendees has been amazing. I love that this is the one event where all with connections to donation come to honor a loved one, share a story, celebrate with one another and spread the message of organ, eye and tissue donation.” — Melissa Anderson

The Administrative Assistant team participates in the planning and execution of nearly all MTN events — which is a significant undertaking, with more than 50 events held annually. Administrative staff members work in partnership with executive leadership and various departments to produce both internal and external events that reach a variety of audiences. These audiences include members of our communities who champion organ donation; colleagues, hospital partners and clinicians who contribute to the fields of organ, eye and tissue donation and transplantation; family members and supporters of our organ, eye and tissue donor heroes; MTN staff members and volunteers; and MTN governing bodies, to name a few.

 

What is the one thing you’d want to tell someone who knows nothing about your work?

Every day is completely different. We are the team that seamlessly makes sure everything is right where you need it to be, when you need it. It’s the classic image of the iceberg: the work you see above water and the massive amount that is contained below. The more flawless an event comes across to the audience, the more work that was put in behind the scenes to create that environment.

 

What inspires you or gives you a sense of fulfillment about your work in support of MTN’s mission?

“The opportunity to be a small part of fulfilling the organization’s mission by being of service to others.”
— Brande’ Johnson

“It gives me much pride to know that my efforts are going into saving lives rather increasing profit.”
— Susan Hubbard

“I am inspired when I hear successful donor stories and stories of collaboration between MTN and the hospital staff.”
— Kathy Brown

 

Why should people say “yes” to organ, eye and tissue donation?

A YES to donation is one of the most selfless and generous things a person can do. We all have an opportunity to create a ripple effect and touch the lives of so many. By saying “yes,” you provide hope to the thousands of people who are awaiting a transplant.


Anything else you’d like to add?

The Administrative Assistant team is growing as MTN continues to grow. We are currently looking for a passionate and experienced Administrative Assistant to support our Sr. Directors of Strategy and Information Technology, and our Chief of Laboratory Services. If you are interested in joining an exceptional team at a critically important, mission-based organization, we would love to speak with you! View the full job description and apply today.

 

Community Partner Feature – St. James United Methodist Church

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When communities of faith partner with us to promote the gift of life offered through organ, eye and tissue donation, a beautiful message emerges. As our annual observance of National Donor Sabbath concludes, hear from St. James United Methodist Church’s Dr. Yvette Richards, D.Min., on her work within her community and why she is so passionate about partnering with Midwest Transplant Network.

Community Partner Feature – Hoefer Welker

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When Midwest Transplant Network began planning for the creation of its Donor Care and Surgical Recovery Unit, Hoefer Welker jumped at the chance to design a facility that would honor MTN’s mission to save and enhance lives with dignity and compassion. In this video blog feature, listen to Hoefer Welker’s Diamond Bronson, Associate Vice President and Project Manager, and Patrick McCurdy, Partner and Healthcare Practice Leader, discuss their work and what inspired them in partnering with MTN.

Photo image of Ryan Stoway in a hoodie with a waterfall and wooded scenery in the background.

Donor Hero Said “Yes” to Joining the Registry at the DMV

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Photo image of Ryan Stoway in a hoodie with a waterfall and wooded scenery in the background.

Ryan Stoway

In honor of National DMV Appreciation Month, we are honored to share this submitted story about donor hero Ryan Stoway, who believed so much in organ, eye and tissue donation that he enthusiastically said “yes” to joining the registry when he received his permit to drive. Our thanks to Ryan’s mother, Alexis Stoway, for sharing this beautiful story:

“Ryan was a 14-year-old boy with dreams of joining the military or following in his dad’s footsteps as an electrician. He was a born protector, helper and caregiver. He saw what most people didn’t and never hesitated to lend a hand to those who needed him. He had tremendous love for his family, and nothing was more important to him than being with his family and his friends, whom he also thought of as family. He showed such pride to be a part of each and every one of their lives.

He loved being outdoors. Fishing was a passion he shared with his Poppa, uncle and friends. He LOVED playing football! He even liked practicing and off-season training. He enjoyed learning, getting better and stronger each day. Ryan was a 6-foot, 280-pound teddy bear when he wasn’t on the football field. It was often he needed Mom time (yep — he still needed a cuddle). He pulled out the M&M’S® and put on a favorite movie of mine, ‘Top Gun’ or ‘Secretariat,’ and asked me to watch with him.

Ryan always believed in organ donation. He personally saw how organ donation saves and changes lives. When he was 5, his sister received a kidney transplant (she was 3). When he got his permit to drive, he asked the lady taking his picture to redo his permit because it didn’t say he was a donor, and he wanted it on there. When he showed his dad and me, it seemed like he was prouder to be an organ donor than he was that he had passed his test. We were so proud he made that decision all on his own.

When he was finishing his freshman year of high school, he asked me why people had to wait so long for transplants since so many people died every day. I told him not everyone was a donor. He got upset and told me that for his senior project, he was going to tell as many people as possible how organ and tissue donation changes people’s lives. In fact, his exact words were that it ‘changes families’ lives’ and ‘allows people to live a life without jerks making fun of them for being different.’ I sat stunned and cried at my teenage son’s understanding of the difference a selfless choice can make.

It was a little over a month after that conversation that he was in a tragic accident and passed away. They were unable to restart his heart, so his tissues and eyes were donated. He was able to fulfill his wish to be a donor. His sister will take every step with him for the rest of her life, as she was a recipient of one of his tendons, repairing a birth defect in her knee.

We all know Ryan was truly honored to become a donor hero to as many people as he could. I believe he dances in heaven every single time someone gets a part of him, giving them a better quality of life!”

MTN logo

MTN Recovers Organs From First Donor Patient at Specialized, In-House Unit

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Midwest Transplant Network (MTN) recently cared for the first organ donor hero at its newly opened Donor Care and Surgical Recovery Unit (DCU). The DCU — housed within MTN’s Westwood, Kansas, headquarters — features a seven-bed intensive care unit (ICU) as well as operating rooms designed specifically for both organ and tissue recovery. Research Medical Center, part of HCA Midwest Health — Kansas City’s largest healthcare provider — worked closely with MTN to coordinate the transfer with the gracious approval of the donor’s family.

This milestone marked the start of a new process for hospitals within Kansas and western Missouri, MTN’s service area. Prior to the DCU’s opening, MTN staff members collaborated with hospitals to care for all organ donors and coordinated with transplant centers in the recovery of organs at the donor’s hospital. Now, authorized donor hero patients who meet specific clinical criteria may be eligible for transport to MTN’s DCU. Transferring donors to MTN’s DCU will minimize the burden on hospitals by freeing up ICU beds, operating rooms, ventilators and critical care staff to care for other medically complex patients. Studies from other organ procurement organizations (OPOs) about this model have shown more organs are provided for transplantation due to the efficacy of the OPO donor care units.

“I am incredibly proud of all the hard work, research and planning our staff members and board have done over the past five years to create the DCU,” said MTN President & Chief Executive Officer Jan Finn, RN, MSN. “MTN foresaw a need to alleviate some burdens on much-needed hospital resources long before the coronavirus pandemic even hit. Now, we know we can provide highly specialized care from expertly trained staff members to our donor heroes and potentially more organs for those desperately awaiting lifesaving transplants.”

This shift comes at a time when OPOs like MTN nationwide are focusing efforts to improve donation outcomes. MTN is the 12th OPO in the nation with a donor care unit/donor recovery center that is not based in a hospital.

MTN also implemented state-of-the-art systems with the installation of a computerized axial tomography (CAT) scanner and cloud-based technology with the ability to remotely connect with surgeons across the country.

“This moment marks a new chapter for donation and transplantation in our area that would not have been possible without excellent partnership from Research Medical Center,” said Finn. “They were with us every step of the way. Thanks to them, this donor hero’s legacy lives on through four grateful organ recipients and countless more tissue recipients.”

“We are honored to assist Midwest Transplant Network with families experiencing one of the most vulnerable times in anyone’s life,” said Research Medical Center Chief Medical Officer Olevia M. Pitts, MD, SFHM. “Research Medical Center and Midwest Transplant Network have a rich history of working collaboratively for decades. Organ, eye and tissue donations save and heal many lives each year and we recognize, along with Midwest Transplant Network, the tremendous gift of life given by members of our community.”

 

About Midwest Transplant Network

Midwest Transplant Network has been connecting lives through organ donation since 1973. As the federally designated not-for-profit organ procurement organization (OPO) for Kansas and the western two-thirds of Missouri, Midwest Transplant Network provides services including organ procurement; surgical tissue and eye recovery; laboratory testing and 24-hour rapid response for referrals from hospital partners. Midwest Transplant Network ranks in the top 10% in the country among OPOs, which reflects the organization’s quality, professionalism and excellence in partnerships throughout the region. For more information, visit mwtn.org. For more about Midwest Transplant Network’s DCU, visit mwtn.org/dcu.

 

About Research Medical Center 

Research Medical Center—part of HCA Midwest Health, Kansas City’s leading healthcare provider—serves patients by providing quality healthcare services and access to advanced technology. The hospital, located at 2316 East Meyer Boulevard in Kansas City, Missouri, is one of the region’s leading acute care hospitals. The 590-bed facility features a broad range of specialized, state-of-the-art services including a Level I Trauma Center and Level 1 Time Critical Diagnosis services for stroke, brain and spinal cord injury, heart attack and sepsis. Research is home to the region’s first accredited stroke center. Other services include the TIA Clinic, Grossman Burn Center, Liver and Pancreas Institute, Sarah Cannon Cancer Institute, 24-hour Obstetrics and Gynecology Hospitalists and Emergency Room, Level III Neonatal Intensive Care Unit, Transplant Institute, fertility specialists, Center for the Relief of Pain, orthopedics, sports medicine and much more. In addition, the 25-acre Research Brookside Campus, located at 6601 Rockhill Road in Kansas City, Mo., includes an outpatient surgery center, many specialty physicians and a comprehensive health and fitness center.  Research Medical Center and the Brookside Campus provide 24-hour access to Emergency Services and have many primary care and walk-in care providers who offer preventive and wellness services. For more information about Research Medical Center, visit researchmedicalcenter.com and researchbrookside.com.

 

About HCA Midwest Health 

As the Kansas City area’s leading healthcare provider, HCA Midwest Health consists of seven hospitals and dozens of outpatient centers, clinics, physician practices, surgery centers and an array of other facilities and services to meet area residents’ healthcare needs. HCA Midwest Health is one of the area’s largest private-sector employers, with more than 10,000 employees, and the largest provider of charity and uncompensated care. Each year, we provide nearly $1 million to local charities. Annually, HCA Midwest Health invests capital to enhance and expand patient services and last year paid more than $115 million in taxes, which may go to the improvement of schools, roads, and infrastructure in the communities we serve. HCA Midwest Health facilities include Belton Regional Medical Center, Centerpoint Medical Center, Lafayette Regional Health Center, Lee’s Summit Medical Center, Menorah Medical Center, Overland Park Regional Medical Center, Research Medical Center and Research Psychiatric Center. Midwest Physicians, which is part of HCA Midwest Health, is a network of experienced, multi-specialty physicians located throughout the Greater Kansas City metropolitan area. Currently Midwest Physicians represents 600+ providers. It includes 80+ specialties, providing care in 150+ locations to serve our community. The physicians, licensed professionals and support staff who comprise the HCA Midwest Health team are dedicated to improving healthcare in the Greater Kansas City and outlying areas to create healthier communities that lead to healthier tomorrows. For more information, visit hcamidwest.com.

Portrait image of Doris Agwu

Q&A with MTN Advisory Board Member Doris C. Agwu

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Portrait image of Doris Agwu

Doris C. Agwu, MPH

There are countless individuals responsible for making MTN’s lifesaving mission possible: our hospital partners; licensing, treasury and Department of Revenue staff members; funeral home professionals and medical examiners; staff members; Board of Directors; volunteer Ambassadors; and beyond. Today, we’re excited to highlight one of our Advisory Board members, Doris C. Agwu, MPH, regarding her work in diversity, equity and inclusion.


Tell us briefly about the work you do as Assistant Dean for the Office of Diversity, Equity, and Inclusion at UMKC School of Medicine.

In my role with senior leadership, I work with recruitment, retention, advancement, engagement, and communications and serve on our important committees and councils. It is important that diversity, equity and inclusion (DEI) is in the framework of everything that we do because it matters in everything. So, from creating and providing DEI training to serving on selection and search committees and everything in between, I work with leadership, faculty, staff and students to ensure our strategic plan is implemented. It is important to us that we create an environment where all students can succeed, which means providing equitable resources and a sense of belonging. Additionally, this needs to be done for faculty and staff. And my office helps to do just that.


How did you come to join Midwest Transplant Network’s Board of Directors? What drew you to the organization?

I have been friends with MTN General Counsel Salama Gallimore for years. When I moved to KC a couple of years ago, she was one of the few people I knew in the area. She has always spoken so fondly about the work you all do at Midwest Transplant Network. And with my role at the school of medicine, she felt that I could bring an important perspective to the board. I researched the organization and was truly impressed and humbled by the beautiful work you all do here and incredibly moved by all the lives you’ve positively impacted. I knew this was the type of board I wanted to join.


August is a time when people in the donation and transplantation community raise awareness to save and enhance the lives of people of all races and ethnicities. (This can be recognized as National Multiethnic Donor Awareness Month.) Why is it important to you to celebrate and educate people on the importance of diversity in donation?

I think education on this is important because there is a lot of misinformation out there. Additionally, there are a lot of people who don’t have access to healthcare or have negative experiences regarding healthcare due to marginalization. I think education on the importance of diversity in donation can help shape minds and create a safer environment for learning about donation. In this world, marginalized individuals understandably can have trust issues with a lot of systems, including systems involved in donation and transplantation, so educating people can help lead to enhanced self-advocacy and understanding.


Have you or any of your loved ones been impacted by organ, eye and tissue donation and transplantation? If so, how?

Yes, I have a friend who had been waiting to receive a kidney transplant for years, and when she finally received one, it changed her whole life. She was always a positive and joyful person, but after receiving her kidney, there was a certain type of joy that illuminated from her that probably was rooted in a sense of relief and freedom. Health complications can be very scary for everyone involved, so when a loved one gets exactly what they need to make them healthier, you’re forever grateful.


What would you say to someone who is on the fence about joining the organ, eye and tissue donor registry?

Being a scientist at heart, I don’t believe there is anything I would say, but there are various questions I would ask. I’d ask if they would be willing to share why they are on the fence, what reasons are holding them back, and then I would be able to chat with them effectively and honestly about their concerns.

Sunset photo of the MTN airplane at the KC downtown airport with the skyline behind it.

MTN Aviation

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Behind the scenes of organ donation, there are many moving parts that make the gift of life possible. This symphony of motion must come together in near-perfect harmony. One of the often-unseen heroes of the organ donation process within our service area is Midwest Transplant Network’s Aviation team. Ed Coleman, Aviation Manager, manages the transport of lifesaving organs as well as transplant teams from across the country and our service area.

His 38 years of experience in aviation have spanned nearly every realm of the industry. What is different about his service to MTN? It is the organizational mission. In many instances, aviation is not essential to the function of an organization. “In the business realm, if things start to drop, the first thing you do is get rid of the perks,” he said. “This isn’t a perk for us. This is an essential piece of the puzzle to make everyone’s job work.”

Like many MTN staff members, the aviation department operates mostly on an on-call basis. The schedule is demanding, but especially for parents of young children. Corporate Pilot Kelly Timmermann values her work at MTN because it ensures that her “time away from home is worthwhile”. Timmermann, a former executive officer in the A10 Squadron at Whiteman AFB, appreciates the flexibility Coleman and her aviation coworkers provide.

“Ed is usually able to get me all the days off that I need,” Timmermann said. “So, I can feel good when I come to work because things are tidy at home.”

Coleman monitors cases across the MTN service area to give his pilots ample awareness of possible flight calls. “I really appreciate that most of the time, we have a decent idea of [whether] we will be flying or not to kind of mentally prepare,” Timmermann said.

For Timmermann and Coleman, working for MTN is a great way to continue their aviation careers while facilitating the life-saving gift of organ donation. “The mission we have helps people daily,” Timmermann said. “When we go fly, it truly helps somebody. That is very validating for me.”

Now Hiring!

The MTN aviation team is currently hiring both full-time and PRN corporate pilots. If you are a licensed pilot or aviation student looking for mission-driven work for a dynamic and growing organ procurement organization, apply here.

 

Group photo of a family at the Donate Life Legacy Walk in red t-shirts.

2022 Donate Life Legacy Walk Celebrates Gift of Life

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On Saturday, June 4, 2022, we celebrated the gift of organ, eye and tissue donation with approximately 1,800 of our community members at the sixth annual Donate Life Legacy Walk. It was an honor to spend a beautiful evening on the lawn of the National WWI Museum and Memorial. We celebrated the evening alongside our incredible donation community including donor families, recipients, living donors and community advocates.

The Tribute Trail lined the north walk of the lawn overlooking Union Station. The Trail was introduced in 2021 and gives families a chance to honor their loved one or personal donor hero while reflecting on the selfless gifts made by all donor heroes.

As the sun descended, participants could take in the view of the Kansas City skyline lit green, thanks to our friends at Union Station and the Downtown Council of Kansas City. The event featured live music from Funk Syndicate and numerous dinner options from our many local food truck partners.

Our community is filled with vibrant individuals with beautiful stories to share. We are continually grateful to be a source of comfort and connection for those who have been touched by the gift of donation and transplantation. Every year we are so humbled by the people we have the honor to work with and serve.

Thank you to this year’s walk participants, vendors, volunteers and staff. We look forward to seeing you all again next year.

Group photo of a family at the Donate Life Legacy Walk wearing yellow t-shirts.

Photo of two little girls wearing Give Hope, Share Life capes.

 

Reflecting on 2022 National Donate Life Month

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During National Donate Life Month, MTN staff brought light and awareness to the legacy of donor heroes and the need for organ, eye and tissue donors. In all the month’s festivities, the MTN community honored the strength and hope offered through the donation and transplantation journey.

 

MTN remains thankful for the support of our mission and collaboration in saving and enhancing lives in our service area. We are honored to work with our hospital and community partners, donor families and recipients who work tirelessly to educate the community on the importance of donation. Thank you to everyone who participated in this year’s National Donate Life Month!

Group photo of Human Resources department

MTN Human Resources

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Every day, staff members at Midwest Transplant Network perform lifesaving and life-enhancing work. Some serve our mission in a face-to-face capacity while others are more behind the scenes. The Human Resources Department at MTN works hard to hire and retain mission-driven individuals who are dedicated to saving lives with dignity and compassion through organ, eye and tissue donation. We talked with HR Generalist Alex McClanahan about what her job entails and why she loves the culture of MTN. Watch this department highlight then find out how you can join our organization by checking out the available positions on the Careers page on our website.

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