Our Values

Our Values

At Midwest Transplant Network, our core values are REAL – Respect, Excellence, Accountability and Leadership. As a team, we live these values everyday, fostering a work environment we are all proud to celebrate. We also believe in recognizing our employees for embracing and exemplifying our values with our REAL awards. REAL winners, like the ones shown below, are nominated by their peers for outstanding performance in the REAL categories.

Portrait photographic image of Hervia Roberts

Respect

Our team members have built a strong foundation of support and compassion. We foster a sensitive and accepting environment that promotes honest communication, active listening and a deep sense of trust. By embracing our differences and sharing our strengths, we promote individual empowerment and team rapport.

“Hervia Roberts is a great member of the IT team. Without his constant assistance and expertise, getting my job completed would be a challenge. He is always so willing to answer any IT question I have and help in any way he can. I appreciate how he takes the time to ensure everything is working well and fully functional before closing out my ticket. He has an excellent attitude, and I appreciate him so much when things aren’t working the way they should.”
Portrait photographic image of Macy Thompson

Excellence

We attain a high rate of achievement and success for our organization by meeting and exceeding proactive goals that we set together, centered on the overall mission and vision of Midwest Transplant Network. Our employees elevate and challenge each other, setting a positive tone as we strive for the highest standards. Collaboration is key to continuous growth and finding workable solutions that benefit our teams and partners.

“Macy Thompson is supportive of her coworkers and others, and it is often said she is a ray of sunshine for all that she encounters. On-site, Macy is very supportive of her families and hospital partners. She is oftentimes known for putting an arm around a family member and helping them through an honor walk or saying goodbye to their loved one. She is always willing to take on a task, especially if she knows it will help others.”

Excellence

We attain a high rate of achievement and success for our organization by meeting and exceeding proactive goals that we set together, centered on the overall mission and vision of Midwest Transplant Network. Our employees elevate and challenge each other, setting a positive tone as we strive for the highest standards. Collaboration is key to continuous growth and finding workable solutions that benefit our teams and partners.

“Macy Thompson is supportive of her coworkers and others, and it is often said she is a ray of sunshine for all that she encounters. On-site, Macy is very supportive of her families and hospital partners. She is oftentimes known for putting an arm around a family member and helping them through an honor walk or saying goodbye to their loved one. She is always willing to take on a task, especially if she knows it will help others.”
Portrait photographic image of Macy Thompson
Portrait photographic image of Melissa Anderson.

Accountability

We hold ourselves to the highest ethical standards, always interacting with honesty and transparency. As we are answerable for our actions and those of our teams, we honor our commitments to each other and our professional partners. We take ownership of the organization’s mission with personal responsibility, integrity and resourcefulness.

“Melissa Anderson always has the best smile and positive attitude. She wears so many hats around the office and handles every job with grace and poise. She is always willing to help and find answers if she doesn’t know something. She is always quick to learn new systems and share those with the team, and she never tires of explaining. She is quick to respond to requests, always willing to help her teammates and first to volunteer when we need help.”

Leadership

Our leaders offer meaningful feedback and support to mentor and encourage their teammates. We cultivate relationships and strengthen teams with effective, professional communication, and by providing the tools and resources to help others reach their highest potential. Leadership sets the example for the entire team with their dedicated work ethic and their respectful personal interactions.

“Melissa Zehner empowers, mentors and encourages those who are new to their role. She’s easy to communicate with and really listens. She also provides on the spot feedback and explains the ‘why’ to the things we do in our role. She is one the very few people I talk to about the cases I have done and get feedback on how I can improve. Knowing that I can talk to her about anything and receive honest feedback has really helped me be successful in my role.”
Portrait photographic image of Melissa Zehner.
Portrait photographic image of Melissa Zehner.

Leadership

Our leaders offer meaningful feedback and support to mentor and encourage their teammates. We cultivate relationships and strengthen teams with effective, professional communication, and by providing the tools and resources to help others reach their highest potential. Leadership sets the example for the entire team with their dedicated work ethic and their respectful personal interactions.

“Melissa Zehner empowers, mentors and encourages those who are new to their role. She’s easy to communicate with and really listens. She also provides on the spot feedback and explains the ‘why’ to the things we do in our role. She is one the very few people I talk to about the cases I have done and get feedback on how I can improve. Knowing that I can talk to her about anything and receive honest feedback has really helped me be successful in my role.”