A headshot of Taylor Brookins.

MTN Staff Spotlight — Taylor Brookins

Portrait image of Taylor Brookins

Taylor Brookins

Midwest Transplant Network is a co-sponsor of the OneLegacy Donate Life Rose Parade® float, which will be featured in the 2024 Rose Parade®. The OneLegacy Donate Life float honors the memory of donor heroes from across the country, including Jayme Sue Louque of Olathe, Kansas, a 14-year-old organ, eye and tissue donor. The float features a floragraph portrait of Jayme Sue made of organic materials.

MTN chooses a staff member to travel with the donor family to the Rose Parade® and we want to take a moment to share the connection and invite you to watch the 2024 Rose Parade® on Jan. 1 at 8 a.m. PST/10 a.m. CST on ABC, NBC or Univision.

 

MTN Staff Spotlight…

Taylor Brookins, LCSW, Manager, Family Services

Taylor’s professional career as a medical social worker includes experience in hospice, in-patient palliative care, pediatric intensive care, and end-of-life care. She has a Master of Social Work from the University of Kansas and is a licensed clinical social worker. She joined Midwest Transplant Network in April 2021 as a Family Services Coordinator and transitioned to her current role in April 2022. Taylor will accompany Wendy and Bryan Louque and their family to the 2024 Rose Parade® in honor of their daughter, Jayme Sue, who became a donor hero at age 14.


Explain your job as if you’re talking to a stranger in Target.

“I’d explain what MTN does as a whole, and I’d say that I work with donor heroes and donor families, and we walk families through the process of organ and tissue transplantation.

“I usually explain that I used to go into different hospitals and worked directly with families, and now I’ve transitioned into a manager role, and I support Family Services Coordinators who work with donor families in the hospitals.”


Did you have any hesitation about accepting the opportunity to support the Louque family? Why or why not?

“No hesitation. I was really excited! It’s an honor and I’m thankful to get to go. I know how important this is for the family and it’s truly an honor.”

 

What’s your connection to the Louque family?

“The Louque family brought up donation very early on during Jayme Sue’s hospitalization. They’re a giving family. I was the Family Services Coordinator who met with the family and supported them during the donation process. That was November 2021. I couldn’t believe it’s been two years. It doesn’t feel like it.”

 

Tell us three things you’re looking forward to about the Rose Parade experience.

“Being around donor families at the Rose Parade; in the work we do, we see families on their worst day, and the parade is a way to see the families celebrating loved ones.

“I’m looking forward to going with the family to decorate and put the finishing touches on the parade float, and mostly, I’m looking forward to being able to honor Jayme Sue and her family.

“The Louques are a very deserving donor family. They’re so passionate about donation because they’ve experienced it on both sides. Wendy is a living donor, and Bryan is a two-time kidney recipient – one from his wife, and from a deceased donor.”


What’s your favorite holiday memory?

“We always celebrated Christmas at my great grandma’s house in Wyoming, and she lived in a log home that my family actually built. It’s the epitome of a Christmas home. My great grandma and uncle decorated it every Christmas. It was super cozy, and my brother and cousins…we always spent that time together.

“My favorite memory is that my uncle dressed up as Santa Claus – we didn’t know it was him at the time – and they made the sound of reindeer hooves on the roof, and we could see Santa’s legs dangling in the window as he was getting ready to go to the chimney. The next morning, when we woke up, Santa had taken pictures of him drinking milk and eating cookies and left us notes…just such a special memory to know the lengths my family took to make Christmas special for us.”


What’s your favorite holiday side dish and your least favorite – as in you will not eat it?

“My favorite is definitely mashed potatoes, but I do mix corn with my mashed potatoes, so it’s like a dual side dish. The side dish I won’t eat is stuffing. I just don’t like stuffing. I never have and I never eat it.”


What’s your most memorable gift from when you were a kid?

“Oh my gosh…I can’t remember a gift, but I remember the feeling of being at my great grandma’s with my cousins. My family would make so much food, and my great grandma would make iced sugar cookies that were my favorite. And there would be so many desserts and pies…that’s what I remember.”


What’s your motivation to keep doing the work you do every day?

“When you’re a medical social worker, your motivation is to make a difference and to help people. In the roles I’ve had, there is not a lot of hope. But at MTN, everyone who works here makes a difference every day and saves lives. We get to witness family selflessness, and we get to offer hope on someone’s worst day. This is the best place to work and it’s an honor to do what we do.”


Is there anything you’d like to share that could offer a different perspective about organ donation?

“Something that I learned from Drew [Toler] is that donation doesn’t take away a family’s grief, but it provides peace and comfort on their grief journey. When someone is able to become a donor hero, they live on through others, and that can be comforting to a family.”

Pilots standing in formation in front of a plane owned by Midwest Transplant Network.

MTN Aviation: Serving the Mission through Flight

The grrrrrrrrr of a small plane speeding down a runway for takeoff; a shrill whistle and the clack, clack, clack of a freight train rolling down the tracks in the near distance; the whirling, choppy sound of an aircraft unseen.

These are the sounds of the Charles B. Wheeler Downtown Airport in Kansas City on a Wednesday morning, but the office of Midwest Transplant Network’s Aviation department is quiet. Inside the hangar, a plane sits at the ready to serve the mission of organ donation.

It’s 9 a.m. MTN Pilots Tom Carnahan and Tim Overman greet Genny Ly, a new Organ Procurement Coordinator, to show her the plane – an orientation to prepare for the moment she’ll be on a team that flies out for an organ recovery case.

Carnahan demonstrates how to open and close the door to board the plane, safety features inside the cabin, how to open the emergency exit and more. Walking around the plane, Carnahan points out areas along the wings to be careful; at the rear of the plane, he opens a small compartment revealing a cargo space for bags and equipment.

The plane, a Citation C3J+, has two seats in the front for pilots and eight seats in back. Most are window seats.

After touring the plane and the office, Overman and Carnahan chat with Ly before she goes to MTN’s headquarters to continue the day.

 

Mission Critical

“We are the only OPO in the country that owns and operates its aircraft. There are a few others who have a dedicated aircraft; however, they are managed by a charter service or other outside agency. The pilots and staff who work in MTN’s Aviation department are actual employees of MTN. MTN as an organization is also registered with the FAA as Part 91,” explained Lori Markham, RN, MSN, CCRN, Vice President & Chief Clinical Officer, MTN.

“Midwest Transplant Network is the sixth largest OPO by geography. With our aircraft, we’re able to respond quickly to donor hospitals anywhere in our service area. Because we can mobilize quickly, we are able to support our hospital partners, donor families and recover organs efficiently to maximize the gifts. Forty percent of overall donor patients are outside of the Kansas City metro, so having our own plane and pilots are critical.

“Otherwise, we’d rely on ground transportation – which could take hours – or we’d have to rely on charter or plane services that may not be readily available when needed.”

 

Being an MTN Pilot

Overman and Carnahan are two of nine pilots at MTN. It’s a fully staffed department, and both agree that having a full team makes a difference in work-life balance.

“It helps to be able to share the workload. We can make connections with each other, talk through needs, and it also means that the team can provide MTN full service.”

There are always two pilots on flights to transport a team and bring them back to Kansas City. The pilots know there is a time sensitivity with organs. The flight prep to get ready for a case includes weather and radars, wind speed and visibility, weight and balance for the plane to operate safely, filing a flight plan, determining alternate airports in case they can’t reach the actual destination and more.

Modern technology has made a difference in simplifying flight plans. “There were a lot of phone calls back in the day. Now we have GPS, digital apps and other tools, including the phone.”

Lemoine Davis, MBA, PMP, Manager, Aviation, leads the department.

“The MTN Aviation mission is ‘To provide safe, professional and efficient air transportation in response to MTN needs.’ Without the department, we would be strained to service our region as timelines to respond would be significantly increased or the cost to operate would increase as charters and ground transportation would be our only options.

“The training the pilots undergo regarding organ donation is informational, not technical. We provide a broad overview of the donation process and expand upon the areas they can, or might, influence. It gives the Aviation team an understanding of the importance of their role, the hazards associated with their cargo, and a general overview of how the aircraft is utilized,” said Davis.

 


Flexible and Responsive

Each day is different for staff at MTN, including pilots.

“A typical workday for our pilots includes coming on shift, either morning or evening, and waiting to be activated to fly within our service area. If during their shift they are not called out to fly, they could be fulfilling administrative duties or volunteering for an event within the organization. Our pilots are not required to work from the hangar as long as they can adhere to the two-hour callout timeline,” said Davis.

“The team who flies on the aircraft when transporting an organ can vary. Typically, we are flying the organ procurement team that includes an organ procurement coordinator, organ procurement preservation specialist, an organ procurement technician and/or family services staff.”

He described a recent fly-out to Joplin, Missouri, for a recovery.

“The pilots on shift flew the team out in the evening, waited on the ground for a few hours while the procedure took place, and later returned to Kansas City with the team who’d successfully recovered organs. They also brought back two additional passengers whose shift had ended.

“Overall, this took roughly four hours, which would’ve been significantly longer if they had to travel by car, or it would’ve cost more if MTN had to use charter services.”

 

MTN Aviation Fast Facts

1973 – Midwest Organ Bank created an in-house Aviation department at the urging of the Federal Aviation Administration to “ensure the safety of staff members and transplantable organs.”

2023 – Midwest Transplant Network is marking 50 years of Aviation and is the only organ procurement organization in the U.S. that owns and operates an aircraft. MTN staff can mobilize quickly to anywhere within the service area to support hospital partners and recover organs to maximize the gift of life.

  • Number of pilots: Five full-time and four part-time pilots
  • Range of experience: 8-48 years
  • Average experience: 20 years
  • Aviation career experience: military, private charter, private company, medical evacuation, regional airlines, flying bush planes in Alaska, or flying retired military aircraft.
  • Flight hours: Approximately 7.5 hours a week or 30 hours per month.
  • MTN service area: 150,000 sq miles covering the state of Kansas and western Missouri

 

A man standing next to the open door of a plane and talking to a woman.

Tom Carnahan, MTN pilot, and Genny Ly, organ procurement coordinator, stand outside the door of MTN’s aircraft during an orientation. The hangar door is open to a view of the downtown Kansas City skyline.

A small aircraft in an airplane hangar.

MTN’s airplane in the hangar, ready and waiting for its next flyout.

A pilot sits at the controls of a small plane.

Tim Overman, MTN pilot, sits at the controls of the plane to show the various screens of radar and other details necessary while flying a plane.

Pilots standing in formation in front of a plane owned by Midwest Transplant Network.

Midwest Transplant Network pilots in front of the MTN plane at the Charles B. Wheeler Downtown Airport in Kansas City, Missouri.